social media pros and consAre you still on the fence regarding the effectiveness of using social media to market your practice?

Because you’re reading this blog, I’m assuming you’re at least semi-active online and have a LinkedIn profile.  I’m also assuming you’ve heard both sides of the social-media-for-law-firms-coin.  Some consider it a big waste of billable time and urge people not to waste their time, while others swear by it for all their business development efforts.  Detechter recently posted an article, Arguments against Social Media Marketing and Pro-Social Media Points, that elaborates both sides nicely:


  • Social media isn’t supposed to sell, it’s used to build relationships and trust
  • Social media marketing increases your brand and product visibility
  • Social media marketing increases website traffic
  • Social media is about conversations, not conversions
  • Social media marketing is about marketing – not selling
  • Social media is a relationship building function, not a pay-per-click program.
  • Social media monitoring can enable companies to identify potential crisis situations and respond appropriately
  • Social networking is both free and entertaining Continue Reading…

linkedin dropping events applicationI’m a big fan of adding the Events Application to your LinkedIn profile.  It’s an easy (and free) way to show your connections which events you are attending, to research who is attending an upcoming event before attending and to communicate with other attendees online prior to the event.

I’ve praised the benefits of using the LinkedIn Events App to many attorneys and law firms so it came as a shock to me when I found out LinkedIn was giving the Events App the boot on November 26, 2012.

Here’s what the LinkedIn had Continue Reading…

social media tools for law firmsThere are a number of social media tools I use on a regular basis (and couldn’t live without).  Because time is money, and most attorneys would rather be billing hours instead of posting, sharing and liking, I’m sharing my favorite social media tools to be more efficient with your time online.

Get Clicky

Get Clicky is a great platform to use along with Google Analytics. In a nutshell, Get Clicky is a simple analytics program that is extremely user friendly and easy to use.   Features include:

  • The ability to see how many visitors are on your site at any given time using a neat “Spy” feature
  • Get Clicky tracks IP Addresses which means you can actually see the names of some businesses that are vewing your site.  In most cases, you can see the names of other law firms or big companies.  Depending on your target audience, this can be incredibly useful.
  • You can easily see your most popular content which is a great way to know what to write more of.
  • Check out which sites are linking to your websi Continue Reading…

law firm website spamAs an attorney or legal professional, the last thing you want is for your website to come off as spammy or “3:00am-infomercial-garbage”.  We have all been subjected to these sorts of sites: blinking banners, pop-up call-me buttons, beckoning chat boxes, you know the type.

We don’t intend for our websites to come off this way. Perhaps you hired someone to create your website many moons ago when styles were different, or you hired someone to do your SEO ten years ago and practices have changed. Unfortunately, according to HubSpot in an recent article titled Does Google Think Your Website is Spammy, Google hates spam and this can have a drastic effect on how your website is displayed in search engine results.  Fortunately for us, there are many tools on the web and articles on how to update your website to not appear spammy.  Here are 3 ways to have a non-spammy website:

1. Publish quality content.  Yes, I know creating quality content that your readers are actually interested in takes time, and it’s not something you can completely outsource. But, it’s absolutely necessary your website contains original content that is interesting and useful.  If you get stumped for ideas, follow other attorneys in your field on Twitter and read their blogs. Write about rule changes, industry news, events you attended, common client complaints, etc. Become the go-to person for everything related to your practice.  Continue Reading…

seo webinars for law firmsGuess what? My good friend Justin Brackett and I are doing a webinar together for the very first time on search engine optimization (SEO) for law firms.  As you probably know, Justin and I have worked together on a variety of different projects and he agreed to join me on my very first Social Media for Law Firms webinar.  And I didn’t have to bribe him.

I’ve designed these webinars to be fast, to the point and not boring (is that possible?).  There’s not a lot of text on the slides as I want it to be more of a discussion. Justin and I tend to compete for attention and talk over each other so we’re both promising to refrain ourselves.  This is going to be the first of many quick n’ easy webinars and I appreciate your feedback!

In 45 minutes, Justin Brackett and I will talk about how Search Engine Optimization (SEO) affects your law firm website’s functionality and popularity.

Webinar topics include:

  • What is Search Engine Optimization?
  • Why is Search Engine Optimization important to law firms?
  • How law firms website can help or hinder Search Engine Optimization
  • A checklist of action items you can do yourself to get started with Search Engine Optimization

The same webinar will be taking place twice on:

  • October 30, 2012 at 1:30 pm ET
  • November 1, 2012 at 1:30 pm ET

Click here to register, or click this link:

We look forward to seeing you there

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linkedin upgraded profilesI’m assuming the LinkedIn techies are in “feature and upgrade” overdrive because of our extended summer weather. Autumn is here with a slew of brand new LinkedIn updates.

First, they captivated us with completely revamped LinkedIn Company Pages that promised higher engagement.  Next came the slick endorsement feature where you can give kudos with just one click.  This was followed by the ability to easily follow all your favorite thought leaders on LinkedIn (I haven’t figured out why you’d want to do this yet but I’ll get back to you on that).

Today, LinkedIn hit us with new LinkedIn personal profiles.  Their tag line is: “A Better Way to Connect and Build Relationships” which translates into three major updates:

Tell Your Professional Story: LinkedIn claims that it will be much easier to tell your personal story via the upgraded profile pages.  From the example displayed on LinkedIn, the skills and accomplishments section is highlighted in box labeled “Background” which is directly underneath your “Activity” section.  These sections definitely looks more visually appealing and streamlined, but I don’t think it’s a huge change.   Continue Reading…

law firm website seoI’ve been spending more time on LinkedIn, groups in particular, and recently created a group, Law Firm Website SEO. I created this group for the same reason I started this blog many moons ago: to chronicle my experience and education relating to law firm social media. Instead of starting a new blog relating to SEO, I decided a group would be a better choice.  Please feel free to join if you’re interested in law firm website SEO as well – Click here to join the Group.

That being said, Gyi Tsakalakis, recently posted an article in the group I thought you would be interested in.  The article is titled How to Dramtically Improve SEO and here’s what you need to know:


Instead of relying on fancy strategies that include playing games with links, you should think like a marketer.  This includes engaging with your target audience and sharing relevant information they will find useful. As a lawyer, you are an expert in your field – sharing is caring.

The Bottom Line

Run away from SEO companies that promise to get your firm’s website on the front page of Google in a matter of days.  Does being on the front page of Google mean you’ll get more clients? “Smart companies realize they don’t pay their bills with rankings” Continue Reading…

four ways to attract attention on LinkedInFirst things first. We all know LinkedIn is the preferred social network for attorneys and law firms.

Two years ago, when I first got involved with social media for law firms, it was common for me to not find the people I was searching for on LinkedIn. For example, I often add everyone I meet in person to LinkedIn. It was frustrating when I couldn’t find them.

This is definitely not the case in 2012 as almost everyone I look for has a LinkedIn profile.  What separates the great from the average is how people utilize all of the various features on LinkedIn. It’s also important to have a fully optimized profile.  Check out my post, How Many of You have an Optimized LinkedIn Profile?, for more information. It’s not good enough to just fill out your profile anymore. You must do that pesky act we all talk about so often – engage

The LinkedIn Blog recently published an article about four ways to stand out on LinkedIn that I thought you’d find useful.  Here’s the distilled version:

1.) Status Updates: LinkedIn users who share content with their LinkedIn networks at least once per week are nearly 10 times more likely to be contacted by a recruiter for new opportunities.  News feeds are prominently displayed on home pages due to the recent LinkedIn upgrades.  Take advantage of this by sharing articles, blog posts, 3rd party content, newsletters, etc. Remember, quality is key. Don’t over post either.  Continue Reading…

law firm mobile websiteMore and more people are using their smartphones instead of traditional desktop computers to find and view websites.  Have you looked at your firm’s website on your smartphone? How does it look? What about your competition? You should also take a look at your site from a variety of smartphones as it can look different on each one depending on how your mobile site was created.

I recently read a post by HubSpot, The 20 Things User Want Most from your Mobile Site, and I thought you might find this information useful when making the case for your firm’s mobile-friendly website:

  • 96% of smartphone users have viewed websites that were not mobile friendly.  You can use tools such as Google Analytics to see how many people have viewed your firm’s website from a smartphone
  • 74% of users say they’re more likely to return to a website if it’s mobile-friendly Continue Reading…