I make up one third of The Online Guys along with Nils Montan and Rob Holmes. We were privileged enough to interview Hue Rhodes on the podcast today, writer/director of the hit indie film ‘Saint John of Las Vegas‘ starring one of my favorite actors, Steve Buscemi. (You can listen to the whole show here).
Even though Hue isn’t part of the legal community he touched on something I wanted to share.
During the podcast Hue recalled two film critics who did just what their titles indicate, criticized his film. Of course this is part of the job description and most would just ignore the comment(s) and move on. Hue responded to the critics online and explained his views, thoughts, etc. The critics were thoroughly impressed and wrote about it as well. One of his critics interviewed him as well. I bet they didn’t think that would happen.
Responding to differing opinions/negative feedback/whatever online is important. Social media is a two way street and that’s the fun of it. Your critics will provide valuable insight and perhaps even content inspiration. Make sure you respond in a timely manner and don’t be shocked when it happens.